FAQ

Frequently Asked Questions

How does the self-cleaning button work?

Simply press the button on the side of the brush and the silicone bristles retract, releasing all the collected fur into the bin in one clean motion. No pulling, no mess.

Is it safe for kittens?

Yes. The soft silicone bristles are gentle enough for kittens over 8 weeks old. Always supervise grooming sessions with very young cats.

Does it work on long-haired cats?

Absolutely. I use it on both my short-haired and long-haired cat with great results. It gently detangles without pulling.

How often should I brush my cat?

For short-haired cats, 2–3 times per week is ideal. For long-haired cats, daily brushing helps prevent matting and reduces shedding significantly.

How do I clean the brush itself?

Rinse the bristles under warm water after each use. Fully dry before storing. Do not submerge the handle in water.

How long does shipping take?

Orders ship within 1–2 business days. Delivery to the US and Canada typically takes 7–14 business days. You'll receive a tracking number by email.

What if I'm not happy with my purchase?

We offer a 30-day satisfaction guarantee. If you're not happy for any reason, contact us at info.aliceinfluence@gmail.com and we'll make it right.